1. Diversity may be defined as: 

a) The many different roles within an organisation

b) The many different opportunities within an organisation

c) The many different skills that people bring to the organisation

d) The many different characteristics that people bring to the organisation

2. The change process that moves an organisation from one needing constant enforcement of equal opportunities to one where equality is part of its culture is driven by a number of elements.  Select the elements driving the equal opportunities cultural change process from this list. 

a) Equality training and education

b) High staff turnover

c) Management skilled in dealing with diversity

d) Good role models

e) Positive experiences

f) Above average salary levels

3. Diversity, if properly managed, is a powerful resource for any organisation.  Which of the following are benefits that can arise from possessing a diverse workforce? 

a) A decrease in organisational overheads

b) Enhanced opportunities for all members of the organisation

c) Mutual respect and an appreciation of differences

d) Enhanced staff retention

e) Expanded creativity

f) A reduced need for management and supervision